1. Service Center link for entering tickets/request to help desk.

https://bakertilly-apps.easyvista.com/s/btportal?token=XoqhLw1ac5MpBJAqaPm78g%3D%3D
 

1.   Remote Desktop Web App must connect for accessing BT resources

https://client.wvd.microsoft.com/arm/webclient/index.html
 

1. My Applications to access BT resources

https://myapplications.microsoft.com
 

1. Microsoft Remote Desktop Application must connect for accessing BT resources

https://learn.microsoft.com/en-us/azure/virtual-desktop/whats-new-client-windows
​

Use Case

Story

Use case naming follows verb noun from the perspective of the actor's goal and states the goal

Name: Policy Enforcement on non-compliant information
Pre-Condition:

• An Organization's Information Policy
• Non conforming information

Starting Context: triggering event
Sequence:

1. evaluate information
2. trigger policy enforcement
   

Post Condition:  

Key Words

“MUST”, “MUST NOT”, “REQUIRED”, “SHALL”, “SHALL NOT”, “SHOULD”, “SHOULD NOT”, “RECOMMENDED”, “MAY”, and “OPTIONAL” ​

Given <pre-condition>
When <triggering event>
Then, as a  <user roles> I need <required functionality>
So That <use expectations>

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